Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you use our service, you provide us with:

• Telegram URLs: The public message links you submit for file download
• Contact Information: If you contact us through our support channels (optional)

1.2 Information We Automatically Collect

We automatically collect limited technical information necessary for service operation:

• Access Logs: IP address, timestamp, and requested URLs for security and abuse prevention
• Technical Data: Browser type, device information, and connection details for service optimization
• Usage Statistics: Anonymous metrics about service usage patterns

1.3 Information We Do NOT Collect

• Downloaded file contents or metadata
• Personal identification information beyond what you voluntarily provide
• Browsing history or activity outside our service
• Location data or device identifiers

2. How We Use Your Information

We use the collected information solely for:

• Service Delivery: Processing your download requests and streaming files
• Security: Preventing abuse, spam, and unauthorized access
• Service Improvement: Understanding usage patterns to improve performance
• Support: Responding to your inquiries and providing assistance
• Legal Compliance: Meeting legal obligations and protecting our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your information to third parties, except:

3.1 Service Providers

We may share limited data with trusted service providers who assist in operating our service, subject to strict confidentiality agreements.

3.2 Legal Requirements

We may disclose information when required by law, court order, or to protect the rights, property, or safety of our users and service.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption: All data transmission is secured using HTTPS/TLS encryption
• Access Controls: Strict access controls limit who can access system data
• Regular Updates: We maintain up-to-date security patches and monitoring
• Data Minimization: We collect and retain only what's necessary for service operation

5. Data Retention

We retain information only as long as necessary:

• Access Logs: Automatically deleted after 30 days
• Technical Data: Retained for service optimization, anonymized after 90 days
• Support Communications: Retained for 1 year to provide ongoing support
• Files: Never stored on our servers - immediate streaming only

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access: Request information about data we have collected
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing

To exercise these rights, please contact us at privacy@telegramdownloader.com.

7. International Data Transfers

Our service may involve data processing in different countries. When transferring data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

• Telegram: @TelegramDownloaderSupport